j beaty
Machine: resmed s9 s/n 23111421003 Other Comments: Sex: Male
Posts: 2
Threads: 1
Joined: May 2017
Mask Type: Nasal mask
Mask Make & Model: resmed activa
Humidifier: h5i
CPAP Pressure: 17 cm
CPAP Software: Not using software
Location: usa
#1
05-06-2017, 01:31 PM
s9 elite "motor life exceeded",contact service rep.
I've also gotthe message "motor life exceeded. Please contact service representative" . Unfortunately I viewed this messageSat noon, called and got a phone answered to schedule a Monday call and visit.Sort of upsetting since I'm at a serious level for just a cpap, @17 cm and have interrupted breathing often to 10 times per minute. A no smoking home by the way.
The answer I red on this post suggests getting a new unit.I would have thought a resmed s9 Elite would be designed for more that the 5+ years of daily use.
I just hope this is covered by my insurance durable medical equipment of 15% coinsurance, and in process of checking it out[if they have people on duty with experience to answer my explicit Q on copay
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justMongo
Machine: ResMed VPAP Auto (S9) Other Comments: μολὼν λαβέ Sex: Male
Posts: 4,633
Threads: 130
Joined: Sep 2013
Mask Type: Full face mask
Mask Make & Model: ResMed Mirage Quattro
Humidifier: ResMed H5i
CPAP Pressure: 16 IPAPmax - 10 EPAPmin, PS=5
CPAP Software: SleepyHeadOther Software
Location: Калифорния
#2
05-06-2017, 02:40 PM (This post was last modified: 05-06-2017, 02:45 PM by justMongo.)
RE: s9 elite "motor life exceeded",contact service rep.
They have a 5 year design life. That's 5 x 365 x 8 = about 15,000 hours. Plus design margin.
I think that message is just a warning. Coded into firmware to display at about 22,000 hours.
Barring any actual failed parts, the machine may still be good to use until a replacement can be obtained.
Give it a try.
Admin Note:
JustMongo passed away in August 2017
Click HERE to read his Memorial Thread
~ Rest in Peace ~
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xxyzx
Machine: resmed aircurve10 vauto Other Comments: Sex: Male
Posts: 192
Threads: 14
Joined: Apr 2017
Mask Type: Nasal mask
Mask Make & Model: resmed mirage fx
Humidifier: unsure
CPAP Pressure: 11/14
CPAP Software: Other Software
Location: usa virginia
#3
05-06-2017, 03:48 PM
RE: s9 elite "motor life exceeded",contact service rep.
(05-06-2017, 01:31 PM)jbeaty Wrote: I've also gotthe message "motor life exceeded. Please contact service representative" . Unfortunately I viewed this messageSat noon, called and got a phone answered to schedule a Monday call and visit.Sort of upsetting since I'm at a serious level for just a cpap, @17 cm and have interrupted breathing often to 10 times per minute. A no smoking home by the way.
The answer I red on this post suggests getting a new unit.I would have thought a resmed s9 Elite would be designed for more that the 5+ years of daily use.
I just hope this is covered by my insurance durable medical equipment of 15% coinsurance, and in process of checking it out[if they have people on duty with experience to answer my explicit Q on copay
i would expect insurance might cover it depending on your plan
should be possible to replace the motor for less than a new machine
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Sleeprider
Wiki Editor Machine: Resmed Aircurve 10 VAuto Other Comments: गुरु Sex: Male
Posts: 28,293
Threads: 87
Joined: Dec 2014
Mask Type: Nasal pillows
Mask Make & Model: Resmed Airfit P10 and P30i
Humidifier: Resmed Climateline
CPAP Pressure: Vauto 9.6-18, PS 4.4
CPAP Software: ResScanOSCAR
Location: Murrysville
#4
05-06-2017, 09:21 PM (This post was last modified: 05-06-2017, 09:24 PM by Sleeprider.)
RE: s9 elite "motor life exceeded",contact service rep.
You will be covered, but don't let anyone talk you into doing more sleep studies because that would bust the budget. If you can, get copies of your old sleep study. Let your doctor know you have used your machine daily and benefit from CPAP. Try not to get referred to a "sleep specialist". There is no reason your primary doctor cannot prescribe a replacement auto CPAP. A specialist is much more likely to want to do unnecessary studies.
The current replacement machine for your S9 is the Resmed Airsense to Autoset. Since you use a high pressure setting, the Autoset would allow you to set a lower auto CPAP pressure of 12-20 and you would get very good treatment, with low pressure when it is suitable and high pressure when you need it. The new machine would have full data so you can verify it is working as needed. Avoid getting the Resmed Airsense 10 CPAP which does not have data.
Sleeprider
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www.ApneaBoard.com
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trish6hundred
Machine: Resmed AirSense 10 AutoSet For Her Other Comments: I started CPAP in 2008. Totally blind since birth. Sex: Female
Posts: 8,263
Threads: 6
Joined: May 2012
Mask Type: Full face mask
Mask Make & Model: Resmed f20
Humidifier: Resmed Integrated humidifier
CPAP Pressure: 11/14 CmH2O
CPAP Software: Not using software
Location: Missouri, USA
#5
05-07-2017, 03:50 PM
RE: s9 elite "motor life exceeded",contact service rep.
Hi j beaty,
WELCOME! to the forum.!
Hopefully, you will get a new machine, soon.
Good luck, let us know how things go for you.
trish6hundred
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j beaty
Machine: resmed s9 s/n 23111421003 Other Comments: Sex: Male
Posts: 2
Threads: 1
Joined: May 2017
Mask Type: Nasal mask
Mask Make & Model: resmed activa
Humidifier: h5i
CPAP Pressure: 17 cm
CPAP Software: Not using software
Location: usa
#6
05-08-2017, 04:45 PM
RE: s9 elite "motor life exceeded",contact service rep.
My insurance will replace my s9 which stated "motor life exceeded", last sleep study 6 years ago, and insurance doesn't need a study as this is a replacement[not repair] of my s9, just a Rx from my sleep doc. Doctor wood like to do a study, and I may do it in a year or 2. I want to make sure at my age[75+] that I don't need more serious help with my severe apnia.
thx 4 all the help, it worked..Bub
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Gideon
Wiki Editor Machine: ResMed Aircurve 10 VAuto Other Comments: Sex: Male
Posts: 12,837
Threads: 298
Joined: Dec 2016
Mask Type: Nasal pillows
Mask Make & Model: ResMed P10 / Amara View
Humidifier: ResMed Aircurve 10 VAuto / Resmed Climateline
CPAP Pressure: BiPAP VAuto 11-25 PS 5
CPAP Software: OSCAR
Location: Michigan, United States
#7
05-08-2017, 06:07 PM
RE: s9 elite "motor life exceeded",contact service rep.
Download SleepyHead and post your data (See my sig)
We would love to see what you are showing.
My suggestion would be to show data from your S9 and if we see anything needful we will direct you to your Dr or to a higher level machine.
I say this because your pressure is at 17. Titration Protocol calls for evaluation for BiPAP if pressure is over 15.
Gideon - Project Manager and Lead Tester for OSCAR - Open Source CPAP Analysis Reporter
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