Airsense 10 APAP -- "Motor Life Exceeded, contact care provider" message, Also ? about Sleepyhead (2024)

My Airsense 10 APAP for Her machine has been in operation for about 5 years--WOW, the time has flown. I decided to update my Sleephead and Rescan software data today and noticed that my machine has a message: "Motor life exceeded, contact care provider." As far as I know, my A10 machine has been working fine. I haven't been to this board for a while, so I did not know that Sleepyhead has been discontinued and replaced by OSCAR. Several questions:

1) Has anyone gotten the message before about "motor life exceeded"? Does that mean my machine is about to croak? I will contact my DME on Monday, but am curious whether this message means my machine is malfunctioning or about to die before then. I don't look at the machine every day, just put on the mask and the APAP automatically starts, so I don't know how long the message has been there.

2) I think insurance/Medicare will pay for a new machine about every 5 years, so I suppose it is about time for a new one. Is the A10 for Her APAP currently still available new, and if I have been happy with it, what are the options for replacement? Any new models of APAP machine that are considered better?

3) I have downloaded my data from the data card to my computer into Sleepyhead and Rescan software periodically over the years. I am using the same computer as I was when I got this A10. I found the Rescan program and downloaded my data into it, but I cannot find the Sleepyhead program on my computer at all. I haven't downloaded OSCAR, and didn't even know it existed until today. Does the Sleepyhead program and data delete itself from a computer if not used? I would not have intentionally deleted it, and I have searched all of my program files, icons, and everywhere I can think of to find it. Any ideas on any names under which it may be hiding, or does it self-delete??

4) I have an icon on my computer for Sleep Master. It appears to have no program connected and I don't recall adding any software by that name. Any one ever heard of it?

5) Before I download OSCAR to a computer running Windows 8.1, is there anything I should know? Does it work better on Windows 8.1 or Windows 10? I have a new laptop I haven't set up yet that runs Windows 10. I keep seeing tech support notes on problems with recent Windows 10 patches and updates, so I have been delaying setting up the new laptop. My Windows 8.1 computer seems to be working fine (a little slow sometimes) and it has space for more programs.

6) My primary sleep problem for the last year or two (or more) is that I can only get to sleep in the wee morning hours and am ready to get up about 12 hours later. So I am essentially living on the opposite time frame as the rest of the US. I am retired, so I have adapted, but it becomes seriously problematic when I have to interact with other people, such as on holidays or on doctor appointments. No problem this holiday, as I am self-isolating at home and family is not gathering. Is there anything any CPAP/APAP machine can do to help radically change a person's sleep schedule when it is so out of whack? I think this was starting to be a problem before I got the A 10 about 5 years ago, but nowhere nearly a total reversal of sleep / wake hours from the rest of the world.

I have happily used the A10 for the last 5 years with no other problems other than an emergency hospitalization in late October, when I did not take my CPAP machine and the hospital only had machines by the other major CPAP machine manufacturer and only had full face masks (no nasal pillows masks). I found their mas/machine to be unusable and stayed awake the whole 5 days, more or less. I would recommend taking your machine (or at least your mask) with you to the hospital if you think you may get admitted. I thought I had a severe medicine allergy when I went to the ER, but it turned out I was in sepsis and had a 5 inch blood clot in my bladder. The bacteria / virus causing this was never identified. I was released on Halloween after 5 days in the hospital.

Thank you for any help you can give me with my questions.
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MdCPAPer