How to place or lift a security freeze on your credit report | USAGov (2024)

A credit freeze restricts access to your credit report. If you suspect your personal information or identity was stolen, placing a credit freeze can help protect you from fraud.

What is a credit freeze?

When you place a security freeze, creditors cannot access your credit report. This will keep them from approving any new credit account in your name, whether it is fraudulent or legitimate.

To let lenders and other companies access your credit files again to create new accounts, you will need to lift your credit freeze permanently or temporarily.

Place or lift a credit freeze

Freeze or lift the freeze on your credit report for free by contacting each of the three major credit reporting agencies:

You can submit your request online, by phone, or by mail.

How long do freeze requests take?

Freeze requests:

  • Online or by phone: agencies must freeze your credit report within one business day
  • By mail: agencies must freeze your credit report within three business days

Unfreeze requests:

  • Online or by phone: agencies must lift the freeze within one hour
  • By mail: agencies must lift the freeze within three business days

LAST UPDATED: November 7, 2023

Have a question?

Ask a real person any government-related question for free. They will get you the answer or let you know where to find it.

How to place or lift a security freeze on your credit report | USAGov (2024)

FAQs

How do I put a security freeze on my credit report? ›

Contact each of the three major credit bureaus — Equifax, Experian and TransUnion — individually to freeze your credit:
  1. Equifax: Call 800-349-9960 or go online. ...
  2. Experian: Go online to initiate, or for information call 888‑397‑3742. ...
  3. TransUnion: Call 888-909-8872 or go online.
Mar 26, 2024

What is the difference between a security freeze and a credit freeze? ›

A credit freeze, also known as a security freeze, is a free and easy way to help protect yourself from identity theft. You can place a freeze online through the TransUnion Service Center with no impact to your credit score. Once you place a freeze, you can unfreeze it at any time.

How much can a credit reporting agency charge to temporarily lift a security freeze? ›

Credit bureaus cannot charge any fees to place, lift, or temporarily lift a credit freeze. For each, you must contact each consumer reporting agency directly. If applicable, include payment by check, money order or credit card (Visa, Master Card, American Express or Discover cards only).

What is the downside of freezing your credit? ›

A freeze can give you a false sense of security — you may still be susceptible to credit fraud or other fraud involving your Social Security number. A credit freeze won't affect your current accounts, but if a thief steals the information on an existing account, your credit may be used without your permission.

How long does a freeze last on your credit report? ›

When the freeze is in place, you will still be able to do things like apply for a job, rent an apartment, or buy insurance without lifting or removing it. Duration: A credit freeze lasts until you remove it. How to place: Contact each of the three credit bureaus — Equifax, Experian, and TransUnion.

Can I freeze all three credit bureaus at once? ›

When freezing your credit to limit the processing of new credit applications, you must make a separate freeze request at each of the national credit bureaus (Experian, TransUnion and Equifax).

Can you put a freeze on your Social Security number? ›

If you know your Social Security information has been compromised, you can request to Block Electronic Access. This is done by calling our National 800 number (Toll Free 1-800-772-1213 or at our TTY number at 1-800-325-0778).

Is Experian credit lock the same as a freeze? ›

Security freezes and Experian CreditLock both limit access to Experian credit reports, but they differ several ways: Freezes are free, while CreditLock is part of paid subscriptions. CreditLock can be managed instantly, but security freeze changes could take longer.

How much does it cost to freeze and unfreeze credit? ›

Key Takeaways. A credit freeze can secure your credit reports from unauthorized access. It's now free to freeze and unfreeze your credit reports with the three major credit reporting bureaus. A credit freeze doesn't prevent people who already have access to your credit history from viewing your credit file.

Can I call and lift a credit freeze? ›

Unfreeze requests: Online or by phone: agencies must lift the freeze within one hour. By mail: agencies must lift the freeze within three business days.

Is an Equifax security freeze free? ›

You'll be required to give certain information to verify your identity. You'll also have the option to receive a one-time PIN by text message or answer questions based on information in your Equifax credit report for identity verification. Placing, lifting and removing a security freeze is free.

How long does it take to remove a security freeze from Experian? ›

Updating your security freeze or unfreeze will take up to 3 days upon receiving your mailed request.

Can I still use my credit cards if I freeze my credit? ›

It should not stop you from using your existing credit cards or other accounts. "A security freeze means that your credit file cannot be seen by potential creditors or employers doing background checks – unless you give your consent.

How long should I lift a credit freeze? ›

When you ask for a security freeze to be lifted, you tell the credit bureau how long you want your credit report to be available. In most instances a week is usually enough time for a business, credit card issuer, or potential employer to check your report.

Does a credit freeze affect your bank account? ›

A freeze doesn't affect your credit score or prevent you from accessing your own credit report. Your accounts remain open, so it's a good idea to keep monitoring your bank and credit accounts for signs of fraud.

How do I put a security alert on my credit? ›

Fraud alerts can help you protect yourself from identity thieves. Place a fraud alert on your credit file by contacting the fraud department of a major credit bureau such as Equifax, Experian, or TransUnion.

How do I put a security freeze on Equifax? ›

By phone. Call us at (888) 298-0045. You'll be required to give certain information to verify your identity. You'll also have the option to receive a one-time PIN by text message or answer questions based on information in your Equifax credit report for identity verification.

Does freezing your credit prevent identity theft? ›

A security freeze, also known as a credit freeze, is one way you can help protect your personal information against fraud or identity theft.

Top Articles
Latest Posts
Article information

Author: Twana Towne Ret

Last Updated:

Views: 5766

Rating: 4.3 / 5 (64 voted)

Reviews: 87% of readers found this page helpful

Author information

Name: Twana Towne Ret

Birthday: 1994-03-19

Address: Apt. 990 97439 Corwin Motorway, Port Eliseoburgh, NM 99144-2618

Phone: +5958753152963

Job: National Specialist

Hobby: Kayaking, Photography, Skydiving, Embroidery, Leather crafting, Orienteering, Cooking

Introduction: My name is Twana Towne Ret, I am a famous, talented, joyous, perfect, powerful, inquisitive, lovely person who loves writing and wants to share my knowledge and understanding with you.