OneSavings Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (registered number 530504). It’s also a member of the Building Societies Association and subscribes to the Financial Services Compensation Scheme.
If we get it wrong, we'll put it right
At Kent Reliance we’re committed to giving you the best service at all times. If we don’t deliver the standard of service you expect or if we make a mistake, we need to know so we can put things right.
We aim to resolve all complaints by the close of business the following working day. If this isn’t possible, we’ll let you know we’ve received your complaint and are investigating it.
While we hope to be able to resolve any problem through our internal complaints procedure, customers can appeal to the Financial Ombudsman Service after internal procedures have been exhausted.
Important information about compensation arrangements
We’re covered by the Financial Services Compensation Scheme (FSCS). The FSCS can pay compensation to depositors if a Bank/Building Society is unable to meet its financial obligations. Most depositors – including most individuals and small businesses – are covered by the scheme.
In respect of deposits, an eligible depositor is entitled to claim up to £85,000. For joint accounts, each account holder is treated as having a claim in respect of their share so, for a joint account held by two eligible depositors, the maximum amount that could be claimed would be £85,000 each (making a total of £170,000). The £85,000 limit relates to the combined amount in all eligible depositors' accounts with the Bank/Building Society, including their share of any joint account, and not to each separate account.
For further information about the scheme (including the amounts covered and eligibility to claim) please contact us, ask at your local branch, refer to the FSCS website or call 0800 678 1100 or 020 7741 4100.
Your eligible deposits held by a UK establishment of Kent Reliance
Kent Reliance
Kent Reliance is a banking services provider and trading name of OneSavings Bank plc, based in Kent, England. It was founded in 1898 as the Chatham & District Reliance Building Society, changing its name to the Kent Reliance Building Society in 1986 following the merger with the Herne Bay Building Society.
We're covered by the Financial Services Compensation Scheme (FSCS). The FSCS can pay compensation to depositors if a Bank/Building Society is unable to meet its financial obligations.
The Board of Directors of the Society requested members' approval at its AGM on 26 July 2022 to wind up the Society, with its assets being transferred into a new charity, the 'Kent Reliance Community Foundation Limited'.
The Financial Services Compensation Scheme (FSCS) is the body which gives you automatic protection up to £85,000 if your bank, building society or credit union goes out of business. The FSCS is funded by the financial services industry and is free to all consumers.
Kent Reliance is a banking services provider and trading name of OneSavings Bank plc, based in Kent, England. It was founded in 1898 as the Chatham & District Reliance Building Society, changing its name to the Kent Reliance Building Society in 1986 following the merger with the Herne Bay Building Society.
At the Annual General Meeting of the Society on 26 July 2022, the members' agreed to a proposal to wind up the Society, with its assets being transferred into a new charity, the 'Kent Reliance Community Foundation Limited'. The Society was subsequently placed into Liquidation on the same day.
The Group is committed to tackling modern slavery throughout our business and supply chain. We continue to monitor and enhance the social and environmental impact we have and strive to ensure that anyone we do business with adheres to our principles.
Kent Reliance's owner OneSavings Bank merged with Charter Bank in October 2019. Current savers will have double FSCS protection on their accounts, up to the value of £170000.
One Savings Bank, which owns Kent Reliance, confirms £1.6bn merger with Charter Court. The firm behind the Kent Reliance bank has completed a £1.6billion merger deal.
Where to safely keep cash at home. Just like any other piece of paper, cash can get lost, wet or burned. Consider buying a fireproof and waterproof safe for your home. It's also useful for storing other valuables in your home such as jewelry and important personal documents.
JPMorgan Chase, the financial institution that owns Chase Bank, topped our experts' list because it's designated as the world's most systemically important bank on the 2023 G-SIB list. This designation means it has the highest loss absorbency requirements of any bank, providing more protection against financial crisis.
The government can seize money from your checking account only in specific circ*mstances and with due process. The most common reason for the government to seize funds from your account is to collect unpaid taxes, such as federal taxes, state taxes, or child support payments.
A signed letter detailing your request or alternatively, you can download and complete a withdrawal/closure form. Please send your request to OneSavings Bank, Sunderland, SR43 4AB. The amount you would like to withdraw, and/or confirmation that you would like to close your account (if applicable).
You can make electronic payments (e.g., CHAPS, bank transfers) from another account held with us or another bank/building society into your account. The funds will usually be available as cleared funds in your account on the same working day we receive them.
Money market accounts are worth considering as well; they're FDIC-insured, and combine features of checking and savings accounts. U.S. government securities—such as Treasury notes, bills, and bonds—have historically been considered extremely safe because the U.S. government has never defaulted on its debt.
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