What is the ServSafe® Certification? A Step-by-Step Guidebook (2024)

The food service industry is one of the largest, employing over 11 million people in the United States. This includes food service managers, waiters, waitresses, chefs, cooks, bartenders, dishwashers, bakers, hosts and hostesses, all of whom play an important part in providing the best experience for the customer.

A critical element of that experience is to prevent foodborne illness by ensuring the safety of the food being served, which is why every food establishment should have at least one Person in Charge (PIC) who is a Certified Food Protection Manager.

What is a Certified Food Protection Manager?

A Certified Food Protection Manager is someone who has demonstrated that they possess all the necessary knowledge to identify and prevent potential risks in all the different areas of a food service operation. This involves tasks like identifying approved vendors, inspecting deliveries, ensuring correct cooking and holding temperatures, proper storage of food, proper cleaning and sanitization, developing and implementing preventive and corrective actions, among many others.

How do you become a Certified Food Protection Manager?

A person can become a Certified Food Protection Manager by passing an ANAB-CFP accredited exam, which means the exam has been accredited by the Conference of Food Protection and the American National Standards Institute National Accreditation Board.

There are multiple approved certification exam providers. ServSafe® is one of them.

Why Choose the ServSafe® Certification?

Although there are several approved exams, the ServSafe® Certification is the only certification exam developed by the National Restaurant Association. Because of this, it is the preferred choice of many employers, and is often the only one that major national chains and franchises will accept as a requirement for employment.

The ServSafe® Exam is developed and reviewed by a team of qualified industry experts and foodservice professionals who possess the most up-to-date knowledge of food safety and best industry practices.

The certification exam is developed according to a rigorous analysis and validation process, which ensures a match between the skills needed on the job, and the areas that candidates are being tested on in the exam.

Is it mandatory for every food manager to obtain the ServSafe® Certification?

That depends on the State and/or county where you work. However, the majority of the States now require food service establishments to employ at least one Certified Food Protection Manager (CFPM) This includes California, Texas, Utah, Colorado, Florida, Pennsylvania, Illinois, Minnesota, Wisconsin, among others.

Where do I find training and certification requirements specific to my State or County?

ServSafe® provides a very useful tool that allows you to check different regulatory requirements for each State.

Premier Food Safety has also compiled a comprehensive guide including information about different state requirements.

For other specific questions and additional requirements, always contact your local health department. They will have the most recent and accurate information.

Some States and/or counties require proof of completion of a training program in addition to passing the ServSafe® Exam. In some cases there is a specific number of training hours required.

In addition to this, some jurisdictions may require you to pay a fee to obtain a separate county or city-issued certificate in addition to the ServSafe® certificate. A good example of this is the City of Chicago in Illinois.

Does the ServSafe® Certification require training?

No. The only requirement to become a ServSafe® Certified Food Manager is that you pass the certification exam with a minimum score of 70%.

However, we always recommend that you complete a training course before taking the exam. If you are a new manager, you will need it to become familiar with all the concepts you will be tested on. But even if you are a veteran of the food service industry, a training course or book will refresh your memory and update you on any recent changes to the FDA food code and other regulatory guidelines.

When preparing for the ServSafe Exam, not all courses and training materials are created equal. You should invest in high-quality materials and training programs from experienced and ServSafe-certifed trainers. Not only will this increase your chances of passing the exam. It will increase your knowledge of food safety, making you a more valuable employee with a better chance of advancing your career.

Read more tips on how to choose a training provider and how to best prepare to

pass the ServSafe Certification Exam.

.

What is the difference between the ServSafe® Certification and a food handler card?

The ServSafe® Certification is obtained by passing an ANAB-CFP accredited exam, which must be administered by an approved live proctor. It is used to certify the person in charge (PIC), usually the owner or manager of the establishment. This certification is meant for employees who are in a supervisory role.

The food handler card (sometimes also referred to as a food handler certificate) can be obtained by completing an online training program and exam, and does not require a proctor. It is not a certification, and is usually required of anyone working with food, such as servers, cooks, chefs, dishwashers, etc.

How do I know if I need a Food Manager Certificate or a Food Handler Card?

This will depend on your State and/or county regulatory requirements. However, as a general rule, if you are the person in charge of the establishment, you will need to become a Certified Food Protection Manager.

If you are working under the supervision of a Certified Food Protection Manager, and your job involves preparing, serving, or coming into contact with food, then you will need a Food Handler Card.

How much does the ServSafe® Certification Cost?

The ServSafe® Certification Exam varies in price depending on the format you choose (i.e. paper vs online), but it ranges from $69 to $99 when purchased by itself. Packages including a training course and the ServSafe® certification exam vary based on the provider, but range anywhere from $119 to $189.

Are there places to get my ServSafe® Certification for free?

No. Any individual looking to get ServSafe® Certified must pay, at the very least, the fees associated with the exam itself, and the proctor who administers it. As a nationally-accredited certification program, there are many costs associated with developing and maintaining a certification exam that meets the highest standards for validity, reliability, and security.

How long is the ServSafe® Certification valid for?

The ServSafe® Certificate is valid for 5 years from the date you passed the exam. Your CFPM status must be renewed every 5 years.

Looking for more information about the ServSafe® exam? Check out our other guides:

How to pass the ServSafe Exam.

How to Schedule the ServSafe Exam.

Ready to get certified? Find the best option for you below.

ServSafe Instructor-Led Class and Exam Option

Register and attend an in-person class with an Approved ServSafe Instructor

ServSafe Online Self-Study and Exam Option

Purchase Premier Food Safety’s self-paced online ServSafe Food Manager course and complete your training from home. Schedule the ServSafe Exam Online with a live proctor.

View training options

ServSafe Books and Supplementary Materials

Order the latest Edition of the ServSafe Manager book from our store and study from home at your own pace. Additional learning materials are available to students seeking additional training.

Order ServSafe books

What is the ServSafe® Certification? A Step-by-Step Guidebook (2024)

FAQs

What is a ServSafe certification? ›

The ServSafe Manager Certification verifies that a manager or person-in-charge has sufficient food safety knowledge to protect the public from foodborne illness. Individuals that successfully pass the 90-question, multiple-choice exam will receive a ServSafe Manager Certification and wallet card.

What do I need to know to pass the ServSafe exam? ›

The areas covered by the exam include:
  1. Common pathogens and food associated with them.
  2. Defining and identifying TCS Foods.
  3. Adequate personal hygiene, proper attire, and proper glove use.
  4. Reportable symptoms.
  5. Best practices for purchasing and receiving food.
  6. Proper inspection and storage of food.
  7. Proper cooking.

Is the ServSafe certification exam hard? ›

Yes, it is challenging. But don't worry, most people pass. The ServSafe Manager exam tests your knowledge of several categories of food safety in a commercial foodservice environment.

How many questions do you need to pass ServSafe? ›

Certification Process

What is the passing score for the ServSafe Food Protection Manager Examination? A passing score is 70% or higher. This is obtained by answering at least 56 out of 80 questions correctly. The exam has 90 questions; however there are 10 pilot questions that are for research purposes only.

How long are ServSafe certifications good for? ›

California recognizes the ServSafe® certification as valid for five years. However, some company policies will only recognize the certification as valid for three years. We recommend you renew your exam before your certification expires.

Can I take the ServSafe exam online? ›

Can I take the ServSafe Exam online? Yes!

Is ServSafe worth it? ›

Staff that receives the Servsafe training take their job more seriously and their commitment to food safety more seriously. Servsafe courses are available for your entire staff, from food handlers to managers. Learn more about the courses and the benefits that will grow your business.

How many times can you fail the ServSafe exam? ›

You can take the examination twice within 30 days. If you don't pass the exam on your second attempt, you must wait 60 days from your most recent attempt before taking the exam again. No more than four attempts are allowed within a 12 month period.

What does the ServSafe test look like? ›

The exam is 2 hours long with 90 multiple choice questions, 10 of which are for research purposes. You can take the manager ServSafe exam online or in-class, with both options demanding a certified proctor.

What is the format of the ServSafe exam? ›

The ServSafe exam will consist of 90 multiple-choice questions. You need to pass the exam with at least a 75% score in order to receive credit for the class and receive the ServSafe Manager certification from the National Restaurant Association. The online exam is currently available in English, Spanish, and Chinese.

What happens if you don't pass ServSafe? ›

You will be allowed two attempts within 30 days. If you don't pass the certification exam after the second attempt, you must wait 60 days before scheduling another retest. Please note that a new exam must be purchased for every retest. How many attempts do I get on the final exam?

What are the benefits of having this ServSafe certificate? ›

Reduces Liability and Fines

Foodborne illnesses that are spread through your establishment can result in litigation. Safe food handling is essential to reducing the risk of liability. Any staff member in your organization that takes the Servsafe certification course will learn how to safely handle food.

How much does it cost to take ServSafe certification in NJ? ›

Non-members may take a class at full price for $199. FREE classes can be acquired by becoming a member of the NJRHA. Retests are available for $70 and only to those who have taken a ServSafe class with the NJRHA within the past year and failed the exam.

What's the difference between ServSafe and food handlers? ›

If you are a restaurant owner, manager, or employee and are responsible for food safety, then you need the ServSafe® Food Manager Course. If you are not a manager but still an individual who will be handling the food in your establishment, then you need the ServSafe® Food Handler Course.

Can you take ServSafe online in Pennsylvania? ›

ServSafe Online

This is a self-paced interactive online program, which includes a practice exam. The online version is a popular option for those who have already been certified once in food safety.

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