Postal exams – Apply to work for the USPS (2024)

How to apply

Here’s what you need to know and how to get started.

Some jobs require an exam. If an exam is required, it will be listed on the job posting under “Examination Requirements.”

Postal exams

Types of exams
Taking your Postal exam
What happens after the exam?

More to read

  • Exam tips
  • Frequently asked questions
  • List of exams

Types of exams

Virtual Entry Assessment (VEA)

Most entry-level Postal Service jobs require you to pass the Virtual Entry Assessment (VEA). These exams include:

  • VIRTUAL ENTRY ASSESSMENT – MC (474) for Mail Carrier jobs
  • VIRTUAL ENTRY ASSESSMENT – MH (475) for Mail Handler jobs
  • VIRTUAL ENTRY ASSESSMENT – MP (476) for Mail Processing jobs
  • VIRTUAL ENTRY ASSESSMENT – CS (477) for Customer Service Clerk jobs

Timeframe:

You have 3 days (72 hours) to complete the VEA. It will take about 30-45 minutes to complete. Please start the exam as soon as possible. If you do not complete the exam by the deadline, then you will no longer be considered for the job you applied to. However, you can apply to other jobs in the future.

Download VEA guide

Some postal jobs require other exams. You may receive an email with instructions to take the exam. If you have not tested before, you will need to create an account. Your ID number and the website will be in the email.

For information on each exam, please review the exam information package available when you log into your testing account.

Timeframe:

The email will give the deadline to complete the exam.

See exams by job type

Taking your Postal exam

After applying for a job that requires an exam, you will receive an email with instructions on how to take the exam from the testing vendor. Check all email folders so you don’t miss any USPS emails, including “spam” and “junk” folders. Add the following email domain addresses to your contact list - @usps.gov; @psionline.com; @geninfo.com; @uspis.gov.

Nonproctored exams

A nonproctored exam is one that you can take online on your own, at any place of your choosing (for example, using a computer at home or at the library).

You can take the exam on a smartphone, tablet, or computer at a time and place of your choosing. There is no special preparation required. To do your best work, take the exam in a quiet location, free of noise and distractions.

Proctored exams

A proctored exam is one that you complete at an approved exam center. Follow the instructions provided in the email you receive from your testing vendor.

What happens after the exam?

Watch your email for updates on the status of your application.

How to see your exam results

VEA exams

  • Your results will be on your eCareer profile, on the “Roadmap” and “Assessments” page.
  • See VEA exam details

After taking the exam, an email from the testing vendor will notify you that your result is available. Log into your exam testing vendor account to see your results on the Notice of Result. You can also log into eCareer to see your results.

Understanding your results

The result of your exam will be either “eligible” or “ineligible” or it may be a score number.

  • If your result score is “eligible” you received a passing score.
  • If your result score is “ineligible” you did not receive a passing score.
  • Some exams give a score as a number.

If you did not receive a passing score, you will not be considered for the specific posting you applied to. However, you may apply to other postings requiring the same exam or a different exam. You may also apply to other jobs that require a different exam.

Exam tips

The U.S. Postal Service® does not charge for employment information, submitting an application, or taking exams. See FAQ on How to report fraud for more information.

The U.S. Postal Service® is committed to providing reasonable accommodations to qualified examinees with disabilities who require an accommodation for the examination in accordance with the Rehabilitation Act of 1973.

Accessibility information for each exam can be found in the exam invitation and may address your accommodation needs.

For questions related to reasonable accommodations in testing, please contact Examadmin@usps.gov.

Technical support contacts are provided at the beginning of the exam or in the email invitation.

FAQs

For proctored exams, you may cancel or reschedule up to 24 hours before your scheduled appointment. To cancel or reschedule, log onto your online testing account and click “Appointment Date/Time” link.

Not everyone who applies will be invited to take the exam.

If you are not invited to take the exam, you may be able to take it in the future or through other job applications.

The USPS does not charge for employment information or for taking a postal exam. If you are concerned about a company’s ad for USPS employment, contact:

  • Federal Trade Commission: 1-877-FTC-HELP (382-4357) or on the Internet at http://www.ftc.gov. From the FTC website select “Consumer Complaint” and then “Complaint Assistant”. The website will gather the needed information and FTC will analyze the complaint for any similarity and needed further action.
  • U.S. Postal Inspection Service: Local office listed in the blue (Government) pages of the local telephone directory.

Your state attorney general or local Better Business Bureau.

If you do not complete the exam by the deadline, then you will receive an ineligible score and will not be considered for the position you applied to. You may apply again to other positions requiring the same exam, as well as to other jobs that require a different exam.

You may retest on or after your Retest Eligibility Date.

After taking the exam, log into eCareer to see your Retest Eligibility Date. Open the Roadmap in “My Profile” and go to the Assessments tab (7).

List of exams

VEA exams

Exam Exam name Jobs
474 Virtual Entry Assessment – MC City Carrier, Rural Carrier, City Carrier Assistant, Rural Carrier Associate
475 Virtual Entry Assessment – MH Mail Handler, Mail Handler Assistant
476 Virtual Entry Assessment – MP Mail Processing Clerk, PSE Mail Processing Clerk
477 Virtual Entry Assessment – CS Sales and Services Associate, PSE Sales and Services Distribution Associate

Other exams

Exam Exam name Description Jobs
220/230/240 Postal Vehicle Operator (PVO) / Motor Vehicle Operator (MVO) / Tractor Trailer Operator (TTO) Exam to provide your driving history with large vehicles Postal Vehicle Operator (PVO), Motor Vehicle Operator (MVO), Tractor Trailer Operator (TTO)
251 Automotive Body and Fender Repair and Painting Exam to answer questions about your experience with automotive fender repair or painting Automotive Painter, Body and Fender Specialist
630 Postal Police Officer Exam to measure your personality, experience, reading and math skills Postal Police Officer
710/720/725/730 Clerical Abilities Exam to measure your clerical abilities, such as sequencing, comparisons, spelling, math, following directions, grammar, and reading ability Clerk, Secretary and Assistant
712/713 Typing Exam Exam to measure how fast and accurately you type on a computer Clerk, Secretary and Assistant
714 & 715 Data Entry Exam to measure how fast and accurately you enter a string of numbers and letters on a computer Personnel Processor, Data Conversion Operator, Markup Clerk
718 Computer Skills Exam to measure how well you use computer software Clerk, Secretary and Assistant
741/744 Accounting Exam to measure your accounting and math skills Accountants
916 Custodial Exam to measure your knowledge on laborer custodial skills and practices Laborer Custodial
943/944/945 Automotive knowledge Exam to measure your knowledge of automotive maintenance Automotive Technician, Automotive Mechanic, Garageman
955 Maintenance Exam to measure your knowledge of mechanical maintenance Maintenance Mechanic, Building Maintenance, Electronic Technician
Top jobs USPS is hiring for many positions. Explore detailed information about some of our top jobs below and find the best fit for you. Explore top jobs

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Postal exams – Apply to work for the USPS (2024)

FAQs

Can you take the postal exam before applying for a job? ›

You may only take the assessment as part of submitting an application for a job requiring that assessment. I got an "Ineligible" score on the test.

What exam is required for USPS? ›

Most entry-level Postal Service jobs require you to pass the Virtual Entry Assessment (VEA). These exams include: VIRTUAL ENTRY ASSESSMENT – MC (474) for Mail Carrier jobs. VIRTUAL ENTRY ASSESSMENT – MH (475) for Mail Handler jobs.

Why do you have to pay $39 to apply for USPS? ›

USPS never charges a fee for employment information or exams. What about websites that charge a fee, are they legitimate? No. They are likely not legitimate.

How hard is it to pass the USPS exam? ›

With a failure rate between 80% and 90%, you'll want to study as much as you possibly can for the postal exam. Create a studying schedule well in advance and stick to it all the way until the day before your exam.

Can you take the USPS exam online? ›

A non-proctored assessment is one that you can take on your own, at any location of your choosing (for example, using a computer at home or at the library). A proctored assessment is one that you must take at a specified test center.

What is passing score for USPS exam? ›

You must score at least 70% to pass the VEA. If you do not pass the VEA, then you cannot be considered for the position (or any other positions in that job group) and you will not be able to retake that version of the VEA for one year.

What is a good score for USPS test 474? ›

What Is a Good Score on the USPS 474 Exam? A good score on the USPS 474 Exam is anything from 70 and above.

How long does it take to get hired by the USPS? ›

It usually takes two to four weeks to get hired at USPS, but in some cases, the process can take even longer if there are issues with the background checks or a low number of available positions. If you are really interested in a position with USPS, it is important to be patient and persevering.

Does the US postal exam cost money? ›

Application and exam cost (free)

Both the application and any exams are free – if you see any websites that are charging a fee they are not legitimate and should be reported to the United States Postal Inspection Service.

Is postal exam 473 difficult? ›

The 1st part of the 473 exam is fairly easy but is timed so you need to work quick and be accurate. The memory part is generally considered the hardest for most people unless you have a photographic memory.

What happens if you pass the USPS exam? ›

Candidates must achieve a passing score to be considered for employment. Role-Specific Requirements: Candidates who pass the Postal Exam 474 may be eligible for positions such as Mail Carrier or City Carrier Assistant.

What are USPS requirements? ›

Age at appointment: 18 years of age or 16 years of age with a high school diploma. Citizenship: U.S. citizen or lawful permanent resident alien. Language: Basic competency in English. Selective Service: Male applicants born after December 31, 1959, must be registered with the Selective Service System.

Why am I not eligible for USPS? ›

An applicant found ineligible in any one factor — age, Selective Service System registration, driving record, qualifying test, driver's license review, drug screening, or English competence — is notified in writing that he or she is ineligible.

Is USPS a federal job? ›

USPS positions are not traditional federal jobs since the USPS is not a federal agency (it is considered a quasi-government agency). There are more than 30,000 USPS facilitate across the country, 500,000+ employees, and good benefits such as health insurance, good pay, and a pension plan.

How many exams does USPS have? ›

The Postal Exams is a general name given to four assessments used by the United States Postal Service (USPS) to screen potential candidates - USPS 474 Test, USPS 475 Test, USPS 476 Test, and USPS 477 Test.

What does a postal exam consist of? ›

USPS Postal Exam 477. The Virtual Entry Assessment CS 477 is for those candidates applying for customer, service, sales, and distribution positions. There are four sections on the CS 477: work situations, work your register, tell us your story, and describe your approach.

Is there a practice test for USPS? ›

Take this free practice test to see how prepared you are for the United States Postal Service Virtual Entry Assessment for the Postal Exams 474, 475, 476 and 477 for mail carriers, mail handlers, mail processors and customer service postal clerks.

How many people pass the postal exam? ›

Only 10-20% of applicants pass the exam's passing grade of 70% and go on to receive a job offer. Failing the Postal Exam isn't just a matter of not getting that one job and being able to apply for other USPS positions.

How long is the USPS exam? ›

The Virtual Entry Assessment (VEA) 477 is used to evaluate candidates applying to Customer Service Clerk jobs in the USPS. The exam takes approximately 75 minutes to complete and you can use a calculator and scratch paper while answering some of the questions.

How do I know if I passed the USPS assessment test? ›

Once you have completed the VEA you may check your results by logging in to your eCareer Candidate Profile. Open the Roadmap and go to the Assessments page (7). This score will be used if you apply to jobs that require the same VEA version.

How fast can you get hired at USPS? ›

The hiring process usually takes two to four weeks at USPS, but in some cases, the process can take even longer if there are issues with the background checks or a low number of available positions. If you are really interested in a position with USPS, it is important to be patient and persevering.

Is there a study guide for USPS exam? ›

Postal Service Exam. These study guides cover Postal Service Exams 474, 475, 476, and 477, which are the tests used for Post Office job applications.

Why do you have to pay to apply to the USPS? ›

There was an ad on the internet for Postal Jobs – the ad provided a guarantee of postal employment for applicants who respond to the advertised service (i.e., follow the steps described), but they charge a fee. Is this legitimate? The US Postal Service® does not charge for employment information.

What is a good score on USPS exam 477? ›

To pass it, you must reach a minimum score of 70. The higher you score above 70, the higher your chances of getting hired fast.

Do you have to interview for the post office? ›

Summary. The USPS Postal Service Job Interview and Hiring Exam is a critical step in the hiring process for positions at the United States Postal Service, designed to assess a candidate's suitability for the physically demanding and detail-oriented nature of postal jobs.

Does the USPS charge you to apply? ›

Both the application and any exams are free – if you see any websites that are charging a fee they are not legitimate and should be reported to the United States Postal Inspection Service.

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