If you get a bad reference - Job references (2024)

As long as it's fair and accurate, a reference can show that you're not suitable for a job.

For example, a reference can show you do not have enough experience for a job.

When a bad reference can be challenged

No matter what's in the reference, it cannot be:

  • misleading
  • inaccurate
  • discriminatory

For example, if a reference said you were investigated for stealing at work, but the investigation found you did not steal, this could be misleading.

How to challenge a reference

If you suspect a reference was not fair or accurate, or led to discrimination, you can try to challenge the reference.

Speak to the new employer

You can try to speak directly with the person hiring you.

It may help to:

  • ask about their concerns with your reference
  • address their concerns – for example, show evidence if your reference was misleading or inaccurate
  • offer to get other references
  • discuss having a probationary period

See a copy of your reference

If you want to check what was in your reference, you can ask either:

  • the person who gave the reference– sometimes called a 'referee' or 'reference giver'
  • the person who received the reference

It's a good idea to make the request in writing, for example in a letter or email.

However, under General Data Protection Regulation (UK GDPR), if the employer provided a reference with the agreement that it stays confidential,you might not be able to see it.

Find out more about:

If a job offer is subject to references

Sometimes a job offer depends on references or other checks. This means the employer checks your references before offering you the job.

If the recruiting employer is unsure about anything in the reference, they should discuss it with you before withdrawing a job offer.

If the job offer is withdrawn, you should ask the reference giver to check that the reference is fair and accurate. For example, they might have made a simple mistake which they can correct.

You can consider making a complaint if both:

  • an employer refuses a request to see a copy of a reference
  • there's no other legitimate reason for the job offer being withdrawn

Example of when a job applicant might make a complaint

Sam was offered a job but a few days later they were told that the offer was being withdrawn. Sam asked to see the reference but both employers refused the request.

Sam thinks the reference was negative because they witnessed discrimination by the employer who provided the reference. They think this is the reason they did not get the job and decide to raise the issue with their employer.

If a job offer is withdrawn after starting work

Some employers might be happy for you to start work before getting references. For example, where the job involves an initial training or a probationary period.

If a reference comes back and is considered unsatisfactory, the job offer might be withdrawn and lead to your dismissal.

If you think the reference was misleading, inaccurate or discriminatory, you might be able to take legal action.

Options for taking legal action

If you are not able to resolve an issue with a reference, it might be possible to either:

  • make a claim to an employment tribunal
  • make a county court claim

Making an employment tribunal claim

If you think an employer has discriminated against you in a reference, you have the option to make a claim to an employment tribunal.

There are strict time limits for making a claim to an employment tribunal. In most cases, you have 3 months minus 1 day from the date the discrimination happened.

Find out more about:

  • making a claim to an employment tribunal
  • employment tribunal time limits

Making a county court claim

You might be able to take an employer to a county court if their reference was misleading or inaccurate and led to you 'suffering a loss'. For example, if your job offer was withdrawn as a result of the reference.

If you want to make a county court claim, you shouldget legal advice on your situation to understand what will be involved.

Contact the Acas helpline

If you have any questions about getting a bad reference, you can contact the Acas helpline.

If you get a bad reference - Job references (2024)

FAQs

Can you lose a job offer because of a bad reference? ›

If a reference comes back and is considered unsatisfactory, the job offer might be withdrawn and lead to your dismissal. If you think the reference was misleading, inaccurate or discriminatory, you might be able to take legal action.

What if my references say bad things? ›

State And Federal Laws On Bad References

There are no state or federal laws that prohibit an employer, a coworker, or anyone else from providing a poor reference for someone else. However, an employer may cross the line and face liability if he or she makes an untrue statement about an applicant's performance.

What happens if all references don't answer? ›

If your reference is still not responding after multiple attempts, it may be time to consider alternative references. Reach out to other professional contacts who can speak to your skills and experience. This may include former colleagues, supervisors, or clients.

Can you tell a candidate they got a bad reference? ›

Speak to the Candidate

You might think that you shouldn't tell the candidate about a bad reference. While you should keep the source anonymous, it's worth asking for their side of the story. You can explain that there are concerns about an aspect of their application and former employment.

Can I sue my former employer for giving bad references? ›

Legal Consequences for Bad Employment References

If an employer makes negative comments about you when they are contacted for an employment reference you may be able to bring a lawsuit against them for defamation. It's important to note though that the truth is a defense to defamation.

How to get a new job with a bad reference? ›

If you know there's a bad reference in your work history, try to counterbalance it with plenty of positive references. Give your potential employer a list of people who will sing your praises: other bosses, board members, vendors, volunteers, colleagues, etcetera.

Is it true you can't give a bad reference? ›

In short, no. It is completely legal to give a bad reference as an employer to former employees. It comes down to the following: If an employer is giving out a reference to a former employee, it needs to be a truthful reference.

Do employers check references if they aren't going to hire you? ›

So, they go through the process but end up putting the hiring on hold. That could be what happened here. However, this is also likely: checking references is often done when they're down to two candidates they like equally and check references to break the tie.

Is a bad reference defamation? ›

Legal actions based on misstatements made in job references are typically based on defamation laws that prohibit anyone, including previous employers, from knowingly publishing or spreading false information about a former employee to a potential employer.

Do references actually get checked? ›

It's also common for hiring managers to check an applicant's references by chatting to the candidate's nominated referees or reading over their letters of recommendations. Reference checks tend to be the final hurdle; a sort of background check for the candidate's job history and credentials.

Do jobs check all references? ›

Does the employer call every reference? Most of the time, a potential employer will call some or all of your references before extending a job offer. In rare cases, an offer will be extended without checking references. However, you'll never know in advance so it's critical that your references are solid and real.

What if I don't have enough references? ›

If you've made a list of references and are still falling short of the minimum three professional references, you may choose to look through your social media or LinkedIn. You may reach out to a former employer or a coworker who you used to work for. You don't always have to use current employers as a reference.

What to do if past employer is giving bad reference? ›

Here are some actions you can take to address a reference that's having a negative impact on your job search:
  1. Contact your former employer. ...
  2. Ask for feedback from your potential employer. ...
  3. Ask others for help. ...
  4. Check your other references. ...
  5. Make positive changes.
Feb 3, 2023

Can your references say bad things about you? ›

In fact, employers are legally permitted to say anything in a job reference about a former employee's performance as long as it is true.

What is considered a bad reference check? ›

References You Can't Get Ahold Of

Another sign of a bad reference check is the inability to get in contact with them. Candidates should make their references aware of a potential phone call or email from a hiring manager or screening service like GoodHire.

Can references make or break a job offer? ›

Remember that references can make or break your career. “Don't treat references as an afterthought,” Studner says.

Can offer be rescinded after reference check? ›

Ideally, you should check references before you offer a job to a candidate. But if you moved quickly on your offer because you were afraid the candidate would be snatched up by another company, for example, and decided on checking references after the job offer, you can still rescind the offer.

Can an employer rescind a job offer after signing? ›

Yes, but there could be legal consequences, so an attorney's advice should always be sought before rescinding the offer. Even if an employer has stated on all offers that employment is at will and can be terminated at any time, there is the concept of the employer making a "promise" of a job.

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