How do I stop automatic payments from my bank account? | Consumer Financial Protection Bureau (2024)

You have the right to stop a company from taking automatic payments from your account, even if you previously allowed them. For example, you might decide to cancel a membership or monthly service, or you might want to switch to a different payment method.

To stop automatic payments from your account, here are the steps you can take.

Call and write the company

Call the company and tell them you are taking away your permission for the company to take automatic payments out of your bank account. The company’s customer service should be able to help you, and there might be an online form you can use. Then, follow up by writing a letter or an e-mail. When you contact the company, you can explain whether you are canceling your ongoing contract or subscription, or only changing the way you are paying them. For example, you might cancel automatic payments and decide to pay invoices when they arrive. Click here for a sample letter.

Call and write your bank or credit union

Next, call your bank or credit union and say you have revoked authorization for the company to take automatic payments from your account. Customer service should be able to help you, and your bank or credit union might have a form for this online. Follow up by writing a letter or an e-mail. Click here for a sample letter.

After you contact your bank and the company to clarify that you have revoked authorization from the company, any additional payments initiated by that company would be errors, and you can contact your bank for a refund.

Your bank or credit union might use stop payment orders

Some banks or credit unions might recommend you send them a stop payment order, too. A stop payment order is an instruction to your bank or credit union that tells them not to make a payment to a specified company from your account. Click here for a sample stop payment order.

Banks and credit unions generally charge fees for stop payment orders.

A good idea is to follow your bank’s or credit union’s suggested process, and keep close track of your requests and the dates you made them. That way, if something goes wrong and a payment goes through after you have given your instructions, you can work with the bank or credit union to refund your account.

Monitor your accounts

Tell your bank or credit union right away if you see a payment that you did not allow or a payment that was made after you revoked authorization. Federal law gives you the right to dispute and get your money back for unauthorized transfers from your account, as long as you tell your bank in time. Click here for a sample letter.

Cancelling an automatic payment does not cancel what you owe

To cancel an ongoing contract for a service, like cable or a gym, be sure to cancel your contract with the company as well as telling it to stop automatic payments. If you cancel an automatic payment on a loan, you still have to make payments on the loan using another payment method.

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How do I stop automatic payments from my bank account? | Consumer Financial Protection Bureau (2024)

FAQs

How do I stop automatic payments from my bank account? | Consumer Financial Protection Bureau? ›

Call and write your bank or credit union. Tell your bank that you have “revoked authorization” for the company to take automatic payments from your account. Click here for a sample letter. Some banks and credit unions may offer you an online form.

Is there a way to block automatic payments? ›

You can contact your bank and place a stop payment order on the recurring transaction. Generally, a stop payment order is only good for six months. To stop payment, you will need to notify your bank at least three business days before the next payment is scheduled to be made. Notice may be made orally or in writing.

How do I revoke an automatic payment authorization? ›

You will need to notify your bank at least three business days before the scheduled date of the transfer and inform it that you wish to stop payment. You can provide the notice orally, but the bank may require you to confirm the request in writing.

Can I stop automatic ACH payments? ›

Recurring ACH debit payments are able to be cancelled, but you must do so at least three business days before the payment is due.

How do I stop auto transactions? ›

You can stop auto debit transactions by contacting the company that's debiting your account, notifying your bank, and monitoring your account. You can also manage auto debit settings via online banking or mobile apps.

How do I block continuous payment authority? ›

You can cancel a CPA by contacting your bank or the company taking the payment. When you cancel a CPA it means: You are telling the people you owe they do not have permission to use your card details in the future.

How do I block a bank payment? ›

To withdraw consent, simply tell whoever issued your card (the bank, building society or credit card company) that you don't want the payment to be made. You can tell the card issuer by phone, email or letter. Your card issuer has no right to insist that you ask the company taking the payment first.

How do I cancel a pre authorization payment? ›

To cancel a pre-authorized debit agreement, you must notify the biller in writing. Make sure you keep a copy of this notice. Your agreement should have details on how to cancel a pre-authorized debit. Once you cancel the agreement, check your account records to confirm that the pre-authorized debits stop.

How do you revoke autopay? ›

Call and write your bank or credit union. Tell your bank that you have “revoked authorization” for the company to take automatic payments from your account. Click here for a sample letter. Some banks and credit unions may offer you an online form.

How do I stop unauthorized ACH payments? ›

Tell your bank or credit union right away if you see a payment that you did not allow (authorize) or a payment that was made after you revoked authorization. Federal law gives you the right to dispute and get your money back for any unauthorized transfers from your account, as long as you tell your bank in time.

Will closing a bank account stop automatic payments? ›

If you close a bank account, companies and vendors will no longer be able to automatically deduct monthly payments tied to that account. You will have to make other arrangements to pay what you owe or discontinue any service agreements.

Can I block transactions from my bank account? ›

To stop payment, you need to notify your bank at least three business days before the transaction is scheduled to be made and your bank may charge a fee. The notice to stop the transaction may be made orally or in writing. A bank can require written confirmation of an oral stop payment request.

How do I cancel a transaction from my bank account? ›

How do I stop a pending debit transaction? You can stop a pending debit card transaction by contacting the merchant and canceling the purchase. Or you can try contacting your bank if you don't recognize the transaction, you suspect fraud is involved, or the merchant is unresponsive.

How do I stop an automatic payment? ›

How do I stop automatic payments from my bank account?
  1. Call and write the company. ...
  2. Call and write your bank or credit union. ...
  3. Your bank or credit union might use stop payment orders. ...
  4. Monitor your accounts.
Aug 28, 2023

How do I stop a direct debit from my bank account? ›

You can either get in touch with your bank or building society and tell them which one you want to stop, or you can cancel online or via your banking app. To make things simple, it's also worth telling the organisation you were paying that you've stopped the Direct Debit.

How do I stop automatic transfers between accounts? ›

You will need to notify your bank at least three business days before the scheduled date of the transfer and inform it that you wish to stop payment. You can provide the notice orally, but the bank may require you to confirm the request in writing.

Can you block a processing payment? ›

A stop payment is a request from an account holder to a financial institution, such as a bank or credit union, to not process a payment. The payment may be a paper check or an automatic debit payment, like those you set up for a recurring subscription or bill.

Can I block a direct debit payment? ›

You can either get in touch with your bank or building society and tell them which one you want to stop, or you can cancel online or via your banking app. To make things simple, it's also worth telling the organisation you were paying that you've stopped the Direct Debit.

How do I stop unwanted subscriptions? ›

Identify all your subscriptions. Check your credit card statements for recurring payments. One easy way to do this is use a subscription tracking tool, such as Rocket Money or OneMain Trim, which finds and then helps you cancel subscriptions you no longer want. Second, opt out!

Can I block incoming payments to my bank account? ›

Contact your bank: Reach out to your banks customer service or visit a branch to discuss the situation. They can guide you on what steps you need to take to stop the person from sending money to your account.

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