DWP could be checking social media and bank accounts to clamp down on fraud (2024)

The Department for Work and Pensions (DWP) is clamping down on benefit fraud after 600 convictions for the crime across the UK in 2021 and 2022. A new plan to fight fraud was published last year, revealing that the DWP had begun to investigate more than two million Universal Credit claims.

Figures suggest billions of pounds could be wrongly claimed by 2027. A team of 2,000 people is reportedly checking claims deemed at risk of being incorrect, the ECHO reports.

Some suspicious cases entered the system during the coronavirus pandemic. When the 'Fighting Fraud in the Welfare System' plan was published, the DWP said reviewing claims could stop around £2billion being lost to fraud and error over the next five years.

The DWP defines benefit fraud as when "someone obtains state benefit they are not entitled to or deliberately fails to report a change in their personal circ*mstances". The most common types of benefit fraud are when a person in work receives unemployment benefits, or a claimant who is financially supported by a partner or spouse claims to be living alone.

Investigators for the DWP often wear plain clothes and can come to your home or work at any time. They can also check financial data, including bank statements, and sometimes check social media accounts to look at pictures, locations, and other information which might be useful.

People who use social media often share information about their lives and habits, which could help investigators work out what their lives are actually like. If that information does not seem to be in keeping with their claim for benefits, it could be used against them.

Benefits-related fraud often happens when someone claims benefits they should not have on purpose, including by giving false information or not reporting a change in their circ*mstances. For example, this could be falsely reporting income or failing to report it at all.

If someone is claiming unemployment benefits but is seen to be going to work, the DWP could contact the business to find out why they are there, whether they are working, and how much they are being paid.

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DWP could be checking social media and bank accounts to clamp down on fraud (2024)

FAQs

Why is DWP checking bank accounts? ›

The Department for Work and Pensions (DWP) has outlined the two main factors it will be scrutinising when its new powers to inspect claimants' bank accounts come into effect. These are part of an effort to reduce benefit fraud, debt, and error.

How does the DWP investigate fraud? ›

If we have evidence to suspect that fraud may have been committed, we will interview the benefit claimant, their partner or anyone else that we think may have contributed to an offence. These are recorded interviews carried out under caution and in accordance with the Police and Criminal Evidence Act.

What is the DWP benefit fraud line? ›

The police do not deal with benefit fraud, the Benefits Agency prosecute their own cases – all benefit fraud should be reported directly to the Department of Work and Pensions (DWP). Alternatively, you can call the National Benefit Fraud Hotline on 0800 854 440 - lines are open between 8am and 6pm, Monday to Friday.

How do you detect benefit fraud? ›

Data matching is an important tool used by the Ministry for detecting possible benefit fraud. It involves the electronic comparison of millions of records every year to help limit and prevent benefit overpayments. Data matching results in the detection of many potential benefit fraud cases.

How to tell if DWP are watching you? ›

If the DWP is going to commence a formal investigation against you, they will notify you via post, telephone, or email, depending on what information they have available for you. The vast majority will receive this information via post.

How far back can the DWP investigate? ›

There is no time limit within which the benefit office can investigate fraud, even if evidence becomes available many years after the alleged fraud took place. Similarly, there is no time limit for recovering a benefit overpayment. There is, however, a 6 year time limit for taking court action to recover the payment.

How far back can DWP claim overpayments? ›

Once the limitation period is running, the debt will normally be statute barred if: the DWP has not already started a county court claim for the debt; and. you or anyone else owing the money (if your debt is in joint names) have not made a payment towards the debt during the last six years ; and.

Would DWP ask for bank details over the phone? ›

You may be asked for the name of your bank to check your identity, but you'll never be asked for your bank account number or sort code.

What number do DWP ring you on? ›

The Department for Work & Pensions (DWP) used to call from a withheld number, but now it will show on your incoming calls as 0800 023 2635. If you've already applied for Universal Credit, but are still waiting for your first payment, scammers will apply for an Advance Payment on your behalf.

What evidence do you need to prove benefit fraud? ›

a description of the person. the type of benefit fraud you think they are committing and why you suspect them. information about their employer if you think they are working. information about their vehicle, if they have one.

How do you know if social security is investigating you? ›

Typically, when the SSA decides to start an investigation, they will have an investigator follow you at your Consultative Exam. The people who follow you are not police officers. The reason the SSA may spy on you at your Consultative Exam is that they know you will be at the exam.

What happens after a DWP compliance telephone interview? ›

After the compliance interview, the DWP will assess the information gathered and determine if any adjustments need to be made to your benefits. This may result in changes to your payments or the need for further investigation.

Can government agencies check your bank account? ›

In other words, the government could access your bank records without your knowledge or consent. This ruling prompted Congress to pass the RFPA two years later. This federal law requires government officials to follow specific procedures when requesting bank records.

Why do lenders check your bank account? ›

Lenders look at your bank accounts to ensure you have enough money to pay these costs. Closing costs typically amount to 2% to 5% of the purchase price, so you'll need to make sure you have enough cash on hand to cover them.

What are DWP bank details? ›

Pay using online banking

If you're paying from a UK bank account, use the following details: account name - DWP Debt Management. sort code - 60 70 80. account number - 10025634. payment reference - the reference number on your letter from DWP or your National Insurance number.

Why did the government take money from my bank account? ›

The IRS can take money out of your bank account when you have an unpaid tax bill, but levies aren't automatic. If you owe unpaid tax debts to the federal government, the IRS has to follow the proper procedures in order to take money from your bank account.

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