Banks That Use Zelle: List and What to Know - NerdWallet (2024)

The peer-to-peer payment network Zelle offers free and almost instant transfers between bank accounts at different U.S. banking institutions. Launched in 2017, Zelle’s network has grown to include more than 2,000 participating banks and credit unions. Many, but not all, bank customers can find Zelle featured in their bank’s mobile app.

Using a bank that offers Zelle in its app has perks: There’s no extra app to download, and your bank may have higher transfer amount limits than what Zelle’s app allows.

Skip down to our lists to see if your bank uses Zelle.

Quick facts about Zelle

  • Zelle is primarily used to send, request or receive funds with friends and others you trust.

  • Zelle transfers can be delivered within minutes and generally are free.

  • Customers at banks, credit unions or neobanks that don’t offer Zelle can access Zelle’s standalone app, though transfer amount limits may differ.

» Learn more: How Zelle works

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Frequently asked questions

Are Zelle transfers free to send and receive?

Typically, yes. More than 99% of checking accounts linked to Zelle don’t charge a fee, according to a 2023 Zelle survey of financial institutions that offer Zelle.

How much can I send or receive through Zelle at a non-participating bank?

If your bank doesn’t offer Zelle, you can send up to $500 weekly and receive up to $5,000 in Zelle’s app. There’s no ability to request different limits. You can have higher limits at a bank in Zelle’s network, though it’s up to the bank.

What are some notable banks and credit unions that don’t use Zelle directly?

Some notable financial institutions that NerdWallet has reviewed and that don’t participate directly in the Zelle network include Alliant Credit Union, American Express, Barclays, Connexus Credit Union, LendingClub Bank, Marcus by Goldman Sachs, Pentagon Federal Credit Union, SoFi and Synchrony Bank. In addition, nonbank fintech apps (or neobanks) such as Chime, Current and Greenwood aren’t in Zelle’s network.

Can the sender and recipient be at banks where neither offers Zelle?

No. Unfortunately, either the sender or recipient must belong to a bank or credit union that offers Zelle for a transfer to work. The person who doesn’t have Zelle directly can download the Zelle app and enroll with a Visa or Mastercard debit card.

What are transfer services like Zelle?

Peer-to-peer transfer apps such as Venmo and Cash App have the same ability as Zelle to transfer money fast to friends and family for free. However, unlike Zelle, they put any money you receive into an in-app balance. The process to withdraw money to a linked bank account is free but usually takes several days, or you can withdraw within minutes for a fee. Learn more about peer-to-peer payment services.

In addition, banks and credit unions are gradually adopting FedNow, a new real-time transfer service run by the Federal Reserve.

Who owns Zelle?

Zelle is owned by Early Warning Services, a financial tech firm and consumer reporting agency that is co-owned by seven of the largest U.S. banks: Bank of America, Capital One, Chase, PNC, Truist, U.S. Bank and Wells Fargo.

Is Zelle safe?

Zelle’s parent company has said that more than 99.9% of payments sent don’t have reports of fraud or scam, according to a 2022 press release. However, there is still a chance you can be contacted by fraudsters who ask you to send money via Zelle.

Unlike credit card and debit card purchases, a Zelle transfer can’t be canceled or reversed once someone receives it, which is also the standard practice for wire transfers and transfers on a real-time network such as FedNow and RTP. Zelle provides customer support and potential reimbursem*nt in cases when people get scammed.

» Don't fall for Zelle scams: Learn how to avoid P2P scams and what to do if you can’t

🤓Nerdy Tip

Nearly instant transfers between your accounts: When you enroll two accounts at two different banks with Zelle, you can transfer money between banks faster than typical ACH transfers. Standard bank-to-bank transfers can still take multiple days.

12 online banks that use Zelle

We considered online banks with strong account offerings that participate in Zelle’s network. Click each bank name to read our review:

  • Ally Bank.

  • Bank5 Connect.

  • Bank7.

  • Capital One.

  • Charles Schwab Bank.

  • CIBC U.S.

  • CIT Bank.

  • Discover® Bank.

  • EverBank.

  • Quontic Bank.

  • Salem Five Direct.

  • Varo Bank.

17 traditional banks that use Zelle

We considered the largest U.S. banks as well as various regional banks that we’ve reviewed. Click each bank name to read our review.

  • Bank of America.

  • BMO.

  • Chase.

  • Citibank.

  • Citizens Bank.

  • Fifth Third Bank.

  • First National Bank of Omaha.

  • Huntington Bank.

  • KeyBank.

  • .

  • PNC.

  • Regions Bank.

  • Santander Bank.

  • TD Bank.

  • Truist Bank.

  • U.S. Bank.

  • Wells Fargo.

12 credit unions that use Zelle

We considered credit unions we’ve reviewed and that stand out due to their size or services. Some credit unions have geographic or other membership restrictions. Click each credit union name to read our review:

  • America First Credit Union.

  • Andrews Federal Credit Union.

  • Bethpage Federal Credit Union.

  • BECU (Boeing Employees Credit Union).

  • Community First Credit Union of Florida.

  • Consumers Credit Union.

  • Delta Community Credit Union.

  • First Tech Federal Credit Union.

  • Golden 1 Credit Union.

  • Navy Federal Credit Union.

  • SchoolsFirst Credit Union.

  • Service Credit Union.

Don’t see your bank or credit union? See the full list of financial institutions in Zelle’s network on Zelle’s website.

Did you know...

Zelle transfers are not wire transfers, which use a separate network. Both can provide funds delivery within minutes, but wires tend to have high fees and are intended for large amounts, such as a home purchase. Zelle transfers are typically free and can be for various reasons and amounts (up to a limit).

Learn more about Zelle

  • 8 best ways to send money.

  • Zelle taxes: Why this payment app Is different.

  • How to use Zelle for your small business.

Banks That Use Zelle: List and What to Know - NerdWallet (2024)

FAQs

Banks That Use Zelle: List and What to Know - NerdWallet? ›

Unlike many money transfer apps, Zelle does not charge a fee for instant transfers. Zelle transfers are generally secure, but the app does carry risks, including the risk of glitches at banks that can affect money transfers.

What is the downside of using Zelle? ›

Unlike many money transfer apps, Zelle does not charge a fee for instant transfers. Zelle transfers are generally secure, but the app does carry risks, including the risk of glitches at banks that can affect money transfers.

What banks will not use FedNow? ›

Bank of America, Citigroup, PNC and Capital One Financial, all among the nation's 10 largest banks, still haven't signed on to FedNow, according to the Fed's latest list of participants. FedNow launched last July, promising to speed up transactions for consumers and companies.

What banks are behind Zelle? ›

Zelle (/zɛl/) is a United States–based digital payments network run by a private financial services company owned by the banks Bank of America, Truist, Capital One, JPMorgan Chase, PNC Bank, U.S. Bank, and Wells Fargo.

How can I use Zelle if my bank is not listed? ›

But, even if you don't have Zelle® available through your bank or credit union, you can still use it! Simply download the Zelle® app in the App Store or Google Play and enroll an eligible Visa® or Mastercard® debit card.

When should you not use Zelle? ›

Beware of payment scams: If an offer sounds too good to be true, it probably is. For example, a stranger selling online concert tickets at a steep discount and insisting you pay with Zelle® may be a scam. Zelle® does not offer purchase protection, so pay it safe. Only send money to people you personally know and trust.

Why do banks not like Zelle? ›

Regulators say hundreds of millions of dollars are stolen through scams and fraud each year involving one of the most popular electronic options for making payments: Zelle. Now, the banks may be negotiating new ways to protect customers.

Is FedNow replacing Zelle? ›

FedNow won't replace Zelle, PayPal, or most payment services currently in use, such as the automated clearing house (ACH), Fedwire, or FedACH.

Can FedNow freeze your account? ›

Can FedNow Freeze Your Account? No. FedNow does not have the ability to monitor, access, or freeze individual accounts. It also doesn't give the Federal Reserve the ability to do any of these activities.

Will the US Bank use FedNow? ›

With our U.S. Bank intelligent routing capabilities, you will be able to send and receive these real-time, instant payments seamlessly, whether it's through the RTP network or FedNow Service.

What all bank accounts use Zelle? ›

12 online banks that use Zelle
  • Ally Bank.
  • Bank5 Connect.
  • Bank7.
  • Capital One.
  • Charles Schwab Bank.
  • CIBC U.S.
  • CIT Bank.
  • Discover® Bank.
Feb 8, 2024

Can you have two Zelle accounts with different banks? ›

Additional accounts with other financial institutions or banks cannot be added. Select Transfer & pay, then Send & request money with Zelle®.

Is Zelle safer than Venmo? ›

Both of the payment services are decently safe, have user-friendly interfaces, and allow you to conveniently send money when you need it. Zelle stands out from Venmo with its absence of instant transfer fees, but it also cannot be used as a wallet. So, if you need a wallet function, you should go for Venmo .

Why won t my bank let me use Zelle? ›

Those debit cards that are not 'fast funds enabled' can't be used with Zelle®. Your debit card may work in the future as more and more banks and credit unions are enabling their debit cards to have the ability to receive money in minutes.

Why is Zelle restricted? ›

If you received the message that your account has been temporarily locked: Please verify your U.S. Mobile number and password before you try again. After too many login failed attempts, your profile will be locked. Please wait a minimum of 20 minutes between attempts.

Can I use Zelle without linking my bank account? ›

If you don't have a bank or credit union checking or savings account in the US, you may struggle to use Zelle. However, in some cases a prepaid card from a provider within the Zelle network may be compatible with Zelle. Search the Zelle network to see if your prepaid card provider is represented.

Is there any risk with Zelle? ›

According to Zelle, 99.9% of its transactions between 2022 and 2023 were reported free of fraud or scams. Of course, no system is perfect and you should always employ caution when sending money through any app.

Can someone access your bank account through Zelle? ›

With access to your Zelle, threat actors can drain your bank accounts. There's no guarantee that you'll get your money back, which is why you must take the necessary steps to secure your Zelle and other financial accounts.

Which is safer, Venmo or Zelle? ›

Both of the payment services are decently safe, have user-friendly interfaces, and allow you to conveniently send money when you need it. Zelle stands out from Venmo with its absence of instant transfer fees, but it also cannot be used as a wallet. So, if you need a wallet function, you should go for Venmo .

How much does Zelle charge per transaction? ›

Zelle® doesn't charge a fee to send or receive money. We recommend confirming with your bank or credit union that there are no fees for Zelle® transactions.

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